Privacy Policy
Effective Date: 27 September 2025
At Chicora Hub (https://chicorahub.shop), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website, place orders, or communicate with our team.
1. Who We Are
This website is owned and operated by Chicora Hub. Our official website address is https://chicorahub.shop. For any privacy-related concerns, you can contact us at [email protected].
2. Information We Collect
- Comments: When you leave a comment on our site, we collect the data shown in the comment form, along with your IP address and browser information to help prevent spam. If you use a Gravatar email, an anonymized hash may be sent to Gravatar for avatar verification.
- Account Information: When you register or place orders, we collect personal information such as name, email, shipping and billing addresses, and phone numbers to process transactions and communicate order updates.
- Cookies: We use cookies to enhance your browsing and shopping experience. Cookies may store login status, shopping cart content, or site preferences. You can manage or delete cookies via your browser settings.
- Media Uploads: If you upload images (e.g., profile pictures or reviews), we recommend removing location data. Uploaded files may be accessible to administrators for order verification or content purposes.
- Embedded Content: Our pages may include embedded media (videos, articles, images) from third-party services. Such content may collect data or track usage if you interact with it.
3. How We Use Your Data
Your information is used to:
- Process and fulfill orders, including shipping and returns
- Respond to inquiries and provide customer support
- Improve our website, product offerings, and overall shopping experience
- Communicate important updates, promotions, or policy changes
- Prevent fraudulent activity, spam, or misuse of services
We do not sell, trade, or rent your personal information to third parties.
4. Data Sharing
We only share your personal information when necessary to provide services, fulfill orders, or comply with legal obligations. For example, shipping carriers will receive your shipping address to deliver orders. Otherwise, your data remains confidential.
5. Data Retention
- Comments: Stored indefinitely to facilitate replies or interactions on future posts.
- Orders and Accounts: Personal information is retained for account management, order history, and legal compliance. You can view, edit, or request deletion of your personal data, excluding immutable account identifiers.
6. Your Rights
If you have an account or have interacted with our site, you may request:
- A copy of personal data we hold about you
- Correction or deletion of your personal data (subject to legal obligations)
To exercise these rights, contact us at [email protected]. We strive to respond promptly and provide solutions within a reasonable timeframe.
7. Security Measures
We implement industry-standard security measures to protect your personal information, including secure servers, encrypted transactions, and limited administrative access. Despite these measures, no method of transmission over the internet can guarantee absolute security.
8. Automated Services
Comments and submissions may be processed using automated spam detection and validation tools. These systems help ensure site safety, prevent abuse, and maintain a secure shopping environment for all customers.
9. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices of those sites. We encourage users to review the privacy policies of any third-party sites visited through our platform.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in practices, laws, or services. All updates will be posted on this page, and the effective date will be revised. Continued use of our site after updates constitutes acceptance of the revised policy.
Thank you for trusting Chicora Hub with your personal information. Your privacy is a priority, and we are committed to ensuring transparency, security, and respect in all our interactions.
Company Address: No. 2, Changtang Group, Niujiaolun Village, Yingfengqiao Town, Ziyang District, Yiyang, Hunan, China
Contact Email: [email protected]