Contact Us
Welcome to Chicora Hub. We value every inquiry from our customers and are committed to providing timely and professional support. Whether you have questions about our products, need assistance with an order, or would like to discuss business opportunities, we are here to help. Our goal is to ensure your shopping experience is seamless, informative, and enjoyable.
Customer Support
If you require help with orders, returns, exchanges, or product information, our customer support team is available to provide assistance. We respond to inquiries promptly and aim to resolve any issues efficiently.
- Email: [email protected]
Please include your order number, product details, and a clear description of your inquiry to help us provide faster and more accurate support. Our team typically responds to email inquiries within one business day.
Product Inquiries
Have questions about sizing, fit, materials, or styling options? We encourage you to contact us before making a purchase so that you can choose items that best suit your needs. Our product specialists are knowledgeable about our collections, including casual boho dresses, Y2K and Lolita-inspired pieces, and seasonal essentials. They can provide advice on how to layer, accessorize, and care for each garment.
Order Assistance
If you experience any difficulties with placing an order, updating your account, tracking shipments, or using discount codes, our support team is ready to help. For issues related to delivery or missing items, please provide your order number and tracking details so we can investigate and resolve the matter quickly.
Returns and Exchanges
For guidance on returns, refunds, or exchanges, contact us directly. We will provide step-by-step instructions for returning items in their original condition, including address details and return authorization. For damaged or incorrect items, we prioritize replacements or refunds at no additional cost. Our support ensures that returns and exchanges are handled efficiently and transparently.
Business and Wholesale Inquiries
Chicora Hub welcomes potential partners, collaborators, and wholesale inquiries. If you are interested in stock supply, brand collaborations, or other business opportunities, please contact our team with detailed information about your proposal. We review all business inquiries carefully and respond within two business days whenever possible.
Feedback and Suggestions
We value your feedback and suggestions for improving our products, website, and overall shopping experience. Your input helps us refine our collections and service standards. You can submit feedback via email or contact form, and our team will carefully review your comments and respond when necessary.
Visit or Mail Us
For correspondence, returns, or formal inquiries, please use the following company address:
Chicora HubNo. 2, Changtang Group, Niujiaolun Village,
Yingfengqiao Town, Ziyang District,
Yiyang, Hunan, China
Additional Contact Options
We aim to make it easy for customers to reach us through multiple channels. In addition to email and phone support, you may use our website’s contact form for general inquiries or specific requests. Responses will be routed to the appropriate team member to ensure accurate and timely assistance.
Our Commitment
At Chicora Hub, we are committed to exceptional customer service. Every inquiry receives careful attention to ensure satisfaction. Whether your question is about a casual summer dress, a holiday outfit, or a detailed product specification, we strive to provide clear, informative, and helpful responses.
Thank you for reaching out to Chicora Hub. We appreciate your trust in our brand and look forward to providing the best possible service and support for all your shopping needs.
Contact Email: [email protected]
Company Address: No. 2, Changtang Group, Niujiaolun Village, Yingfengqiao Town, Ziyang District, Yiyang, Hunan, China